Privacy Policy

Data protection statement

This privacy policy explains how we process your personal data. It is aligned with Regulation (EU) 2016/679 (GDPR).

Who we are

maptrics is a software-as-a-service (SaaS) platform operated by Pertti studio BV. We help teams monitor their websites for SEO issues, track changes, and fix problems before they affect rankings.

Why we process your personal data

We collect and process your personal data to provide and improve our service, including account management, authentication, billing, support and product improvements. If we want to use your data for other purposes, such as marketing, we will ask for your explicit consent.

We only collect personal data that you provide to us, for example when you sign up, contact support, or use our product. This may include: name, email address, IP address, and other information you actively share.

How long we keep your data

We keep your personal data only as long as needed for the purposes for which it was collected. Data collected for marketing will be kept until you ask for deletion. Where we are legally required to retain data (for example for invoicing), we will keep it for the required period.

Sharing with third parties

We protect your data and take reasonable steps to keep it confidential. We only share data with third parties when necessary to provide our service (e.g. hosting, authentication, analytics), when we use sub-processors, or when required by law. We do not share your personal data for marketing or commercial purposes.

Your rights and how to exercise them

If you have a complaint, question or concern about how we use your data, contact us at info@maptrics.io. We will respond within one month. In complex cases this may take up to three months; we will inform you within one month if that is the case. Please state clearly which right you wish to exercise and how you would like to receive the information (e.g. by email).

• Right of access: You can ask us what personal data we hold about you. We may provide a free copy where possible, subject to the rights of others.
• Right to rectification: You can ask us to correct inaccurate or outdated data.
• Right to object: You can ask us to stop processing your personal data.
• Right to restriction: You can ask us to limit processing, for example while we verify the accuracy of your data.
• Right to erasure: You can ask us to delete your personal data. We may not be able to comply where we are legally required to keep it.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.

Complaints

If you have a complaint about how we collect, use or process your data, you can contact us using the details in this policy. You may also lodge a complaint with the supervisory authority:

Gegevensbeschermingsautoriteit / Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Belgium. contact@apd-gba.be. You may also bring a claim before the competent court.

Final provisions

This policy is effective as of the date stated at the top. We may update it from time to time. The latest version will always be available on this page; changes take effect upon publication.

This policy is governed by Belgian law. Belgian law applies exclusively to any dispute, and the Belgian courts have exclusive jurisdiction.